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Skills

Business Analysis and Related Skills

  • Business Analysis / Business Solutions Lead Analyst

    • Elicit and write requirements of "what" the Business needs in a technical solution.​

  • Business Process Analysis and Mapping

    • Determine business gaps and opportunities for greater efficiencies, and "day in the life" visual discoveries.

  • Functional Analysis

    • Analyze and document the "how" of requirement implementation following business requirement delivery.

  • SEO and eCommerce Analysis​

    • Assess websites for end-to-end for improvement of SEO (search engine optimization) and ecommerce flow. ​

Financial Graphs

Application Testing

  • Black-box (User) Testing / Test Lead

    • Test the behavior of applications to validate readiness for UAT (user acceptance testing).​

  • Test Planning

    • Write strategy for testing release and sprints.​

  • Test Cases

    • Create pass/fail repro steps to full test functionality and user-experience.​

  • User Testing and UX Scripts

    • Draft testing scripts for end-users for use during UAT.​

  • Defect Triage Management

    • Manage defects through resolution, communicate with stakeholders and tech team on status.​

Two Computer Screens

Documentation

  • Job Aids

    • Create written documentation intended to help business teams with day-to-day tasks.​

  • User Training

    • Write training materials.​

  • Custom Course Development

    • I have written full coursebooks for a particular niche language.​

  • "Day in the Life" Documentation

    • Map day-to-day processes as a diving board to process improvements.​

  • Systems Documentation

    • Write documentation for technical audiences.​

  • Wireframes

    • Create visual representations of user-interface layouts and explanation of planned functionality.​

  • Competitive Analyses

    • Assess competitive market for a given software needed, and compare and contrast for review by technical and business teams.​

Colorful Binders

Other Technical Skills

  • Certified Agile Scrum Master

    • ​A project-manager like role within a Dev-Ops Team that keeps a project on time and helps knock down hurdles. Although almost as exciting as an actual rugby scrum like this image -- it's less atheletic!​

  • Analyst Team Manager​

    • Manage small test of business analysts and quality assurance analysts.​

  • Former IT Trainer​

    • Taught classes for business professionals and developers. Rated in top 5 of 200 instructors consistently by company I worked for. ​

  • Former Software Developer​

    • Originally a developer, I haven't been in this practice for several years. But my understanding of how a Dev thinks largely influences my approach as an analyst.​

  • Former CRM and CMS Admin

    • Various roles have included my administration of content and data repositories.​

Rugby Scrum
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